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Issue Resolution

Managing queries. Getting results. 

Our highly advanced bill validation and reporting system helps businesses to have visibility and control of their utility invoices. However, this is only part of the process. What if there are discrepancies between what you contracted and what you are being charged?  

This is where our strong supplier partnerships come into play. We will deal with suppliers on your behalf to flag and resolve billing issues, saving you time and money.

  • Obtain all invoice and consumption data directly from supplier/s and agents.
  • Validate bills to identify any deviations/discrepancies
  • Produce Exception Reports detailing missing invoice and consumption data
  • Work with the supplier to resolve any variance in charges applied to your account
  • Log all open and closed queries
  • Update you on progress at pre-agreed intervals
  • Validate any reconciliation of the supplier’s charges

At Brownlow, we pride ourselves on getting a result for our client, no matter what utility service they use. 

Read more;
Invoice Validation and Reporting (pdf)

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Bill Validation Report

Brownlow is working towards Net Zero. Are you?

If you need a hand in piecing together your sustainability journey, call one of our energy experts

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Our leadership team

Shaun McClarnon

Managing Director

Stephen Cross

Operations Director

Carl Barker

Purchasing Director

Lee McGhie

Director of Sustainability