“We’ve always found Bronwlow to be incredibly helpful and supportive in negotiating decisions in a difficult area of the business.”
Padella was founded by Tim and Jordan, bringing to life their long-held ambition to create a pasta bar serving fresh, hand-rolled pasta inspired by their travels across Italy.
Focused on simplicity, quality and authenticity, Padella has built a strong reputation within the UK hospitality sector, delivering high-quality dishes in a fast-paced restaurant environment.
As part of opening a new restaurant site, Padella faced a critical infrastructure issue. The property had existing gas pipework in place, but no meter was installed and there was no confirmation at the time as to whether a live gas supply was present.
This created a significant risk to the opening timeline, as gas was essential for kitchen operations. Without a working supply, the business faced potential delays or the need to invest in alternative electrical equipment, increasing costs and impacting the overall concept.
Brownlow Utilities utilised its Site Services expertise to manage the gas connection process from start to finish.
This involved coordinating live and dead testing of the existing infrastructure, engaging trusted subcontractors to deliver practical work-around solutions, and managing supplier interactions to overcome delays and credit issues.
Through proactive project management and hands-on support, Brownlow Utilities ensured all elements of the connection were aligned and delivered within the required timeframe, despite the complexity of the site.
Successful gas connection delivered within required timeframe
Brownlow Utilities ensured the site received a fully operational gas supply in time for opening, avoiding costly delays to the restaurant launch.
Avoided significant capital expenditure
Without a gas connection, Padella may have needed to install alternative electric kitchen equipment. Brownlow’s intervention avoided this unnecessary cost and allowed the business to operate as originally intended.
Reduced operational risk during a critical launch period
By managing a complex connection process and resolving supplier and contractor challenges, Brownlow Utilities removed a major risk from the project at a crucial stage.
End-to-end project management and specialist expertise
From testing and contractor coordination to supplier negotiations, Brownlow Utilities provided a fully managed service, ensuring a smooth and efficient delivery despite multiple challenges.
“It feels as if they are part of our team, as their fee structure is clear and not dependent on which contract we go for – it’s nice to know they are incentivised to get the best deal for us, which is not always the case with utility consultants.” – Jordan Frieda, Padella
