Strengthening Trust and Transparency in the Energy Sector

The UK government is set to introduce new regulations for energy Third-Party Intermediaries (TPIs), aimed at improving consumer protection and creating a fairer, more transparent energy sector. With Ofgem expected to act as the regulator, these changes represent a major step forward in raising standards within the energy consultancy industry.

What’s Changing?

The proposed TPI regulation framework includes several key measures:

• Registration: All TPIs will be required to register in order to operate legally.
• Code of Conduct: A formal code will set ethical and professional standards for TPIs.
• Transparency: Consultants must clearly disclose commissions, fees, and payment structures.
• Enforcement: Ofgem will gain powers to investigate and act against misleading or dishonest practices.

These measures follow mounting concerns that the current voluntary framework doesn’t offer enough protection for businesses, leaving some exposed to hidden fees, confusing contracts, and unfair advice.

We’ve Been Advocating for Change All Along

“Throughout my career, which started in 2003, I have heard many horror stories of businesses being ripped off by ‘energy consultants’ or ‘brokers’. These businesses had placed their trust in the Third-Party Intermediary (TPI) to negotiate a better energy contract than the business could achieve themselves.

– Lee McGhie, Mananging Director at Brownlow Utilities

Our Managing Director’s article on “Hidden Commission” highlighted the importance of building transparent, long-term relationships with clients well before regulation was on the horizon.

Similarly, our guide on “How to Spot a Trusted Energy Broker” gave businesses practical advice on identifying genuine partners versus those prioritising profit over service.

Why This Matters for Your Business

For many organisations, choosing an energy partner is about trust. The introduction of TPI regulation will help businesses make better-informed decisions when procuring energy, knowing their consultant is accountable to enforceable standards.

At Brownlow Utilities, we’ve always operated with honesty, transparency, and integrity – values our clients already rely on. We support this move toward clearer governance and greater protection for businesses across the UK.

Want a More Transparent Partnership?

If you’re concerned your current energy consultancy might not be acting in your best interests, now is the perfect time to review your partnership.